Customs Card – Таможенная Карта

How D8 software simplifies custom duty payments process in Russia

Company profile

Customs Card (rus. Таможенная Карта, TK) is Russian national payments system, dedicated specifically towards processing custom duty payments. The main goal of TK is to simplify custom duty payments process for imported goods, therefore improving delivery times and service level for businesses that import products in Russia. TK is operating on the market from 2001.

Main challenge

One of the main challenges of TK, when it approached D8 for help, was dependability on the local acquiring and issuing banks, that could provide necessary payment cards services, as well as POS terminal management services. Unfortunately, working with multiple partner banks across 6 time zones was very slow and complicated process that was impeding TK’s fast growth ambitions and overall quality of its’ service. Therefore, in 2011 TK decided that it is time to build its’ own full-scale payment cards solution and was searching for a reliable partner to do so.

Project goals

Right from the start, this project has set 2 important goals for D8. The first one was to roll out issuing and acquiring engine as quickly as possible, with the built-in tools to manage a network of acquiring POS’es from the same system. The second one was to develop a mobile wallet, that would allow TK customers to access their card accounts, top up their custom cards, as well as browse the list of all completed transactions.

Offered solution

Without any hesitation, D8 offered a full solution to cover all TK needs, based in large part on D8 proprietary software. As a payment processing platform, D8 used FIS Cortex, that is one of the leading payment cards platforms in the world. Cortex was integrated with StrongHold Risk Management, in order to analyze transaction flow in real time and block all possible fraud attempts. Second goal was achieved, using Remote Banking platform mobile components, adapted specifically to the TK requirements.

Project results

D8 completed both parts of the project in just under 1 year, from the initial contract signing to going live with all parts of the solution. TK was able to quickly scale its’ business to multiple locations across Russia and right now its’ acquiring network covers all border customs points across Russia. TK customers benefit from quick cards issuing and re-issuing service when necessary, from easy and fast duty payments at any border customs point in the country, thanks to 100% acquiring network coverage, as well as from easy to use mobile wallet, that allows to track all payments and export transactions data for accounting purposes.

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